Shipping policy
Shipping PolicyThank you for shopping at Elixir Cosmetics. Below are the terms and conditions that constitute our Shipping Policy.
- Shipping DestinationsWe ship to all major cities and regions across Pakistan
.2. Order Processing & Handling TimeAll orders are processed within 1 to 2 business days (excluding Sundays and public holidays).
You will receive a notification email or SMS once your order has been dispatched.
3. Estimated Delivery TimeMajor Cities (Lahore, Karachi, Islamabad, etc.): 2 to 4 business days.
Other Regions / Rural Areas: 3 to 7 business days.Please note: Delivery delays can occasionally occur due to logistics issues or public holidays.
4.Shipping Costs
Standard Shipping: Flat rate of Rs. 250 across Pakistan.
Free Shipping: We offer free shipping on all orders over Rs. 2,000.All delivery charges are clearly displayed at checkout before you complete your purchase. There are no hidden fees.5. Damaged or Lost Packages
If you receive your order damaged, or if your package is lost in transit, please contact our customer support team immediately with your order number and photographic proof of the outer packaging and damaged item. We will arrange a replacement or refund for verified transit damage.
Business & Contact Information:Store Name: Elixir Cosmetics Official
Physical Address: Punjab Small Industrial Estate, Kasur, Punjab, Pakistan
Phone Number: +92 324 5233575Email: elixire.cosmo@gmail.com (or your domain email)